Troubleshooting

 

E-mails stopped pasting

 

Posted: 20 Feb 2007 02:30 pm

 

Hi Hal, just ran into this. All of the sudden my e-mail estimates stopped pasting into the e-mail. All goes as it should, MF opens up a new e-mail and there is nothing to paste, it's as if didn't copy the information.
. . . . . Craig Hofer
Loris Printing  Joined: 05 May 2005  Posts: 79  Location: Sandusky, Ohio

 

Hi Craig,

I tried to duplicate your e-mail problem with both Outlook Express and Mozilla Thunderbird, but both worked flawlessly. If I understand you correctly, Morning Flight does open your e-mail program, but then fails to paste the estimate from the clipboard when you press Ctrl-V. FYI, we're using the latest version of IE7, so that shouldn't be the culprit.
. . . . .  Hal Heindel

 

You are correct, they are not pasting when I hit ctrl V. Everything else is just as it should be. I use Thunderbird for e-mail version 1.5.0.9. I'll keep trying though.
. . . . . Craig Hofer

 

Craig, try pasting the e-mail into Notepad or Word. That will tell us whether another program erases the contents of the Windows Clipboard along the way.
. . . . .  Hal Heindel

 

OK, I give up ... going to find a nice tall building now. The only thing I did different was to paste first into notepad. After that it seems to be working in Thunderbird. I don't know if this makes a difference but this is from a new laptop and it was the first time pasting from MF, after installing and re-loading my MF information from a desktop. If it comes back again I'll let you know.
. . . . . Craig Hofer

 

Craig, with all the snow we're getting today, on top of what's already on the ground, jumping off a tall building might not give you the effect you're looking for! Much too soft a landing.

As you know, I built my first computer from a Horizon kit back in 1978 and have been riding roughshod over the little miscreants ever since. I can tell you this much: If driving today's cars came with the same built-in surprises as working today's operating systems and software, you wouldn't need to search for a tall building - you wouldn't get two city blocks without crashing into one.

Take a common experience with Windows XP Professional. You know, the one Microsoft won't let you run without a password. Some years ago I temporarily sidelined one of my desktop machines. When I got back to it, Windows had "retired" my password. For my own safety, I was told. No big deal. Just log in and create a new password, right? Just verify that you really are who you say you are by entering your old password. Ah wait, sorry, not that old password. That password has been retired!

Goes to show once again that the principal difference between genius and stupidity is genius has limits. I'll keep my fingers crossed that your e-mail problem will have somehow unwrinkled itself.

. . . . .  Hal Heindel