Bug Tracker

 

Merchandise Quantities

 

Posted: 21 Jun 2008 08:18 am

 

Hi Hal!

Thank you for the fast response to my question regarding digital envelopes. I feel that the quality of a product is determined not by its features but by its support; and having read most of the forum topics, I would say your support is the best! It's not often you can communicate directly with the engineer!

Now about the possible bug. I use the Merchandise for my wide-format. I price it per piece with a 12"x12" being one product (everything is done by sq/ft in the wide format arena). But, I have a few items that are priced per piece based on the final size and not by the sq/ft. Example: Arch E (36"x48") blueprints

1-10

$4.00

11-20

$3.75

21-40

$3.50

41-60

$3.25

61-90

$3.00

 

(and so on. That may not be exactly how I have it set up.)

Say I select 60 when I am doing a quote and the program will give me the pricing for 21-40. Is it possible that I may have missed an update? I believe I have version 2008.2 (I am at home so I am not sure). Any help is appreciated!

Thanks,
. . . . .  Keith
Joined: 20 May 2008  Posts: 7

 

Hi Keith,

Once again, thank you! Support works both ways. It's not often that the engineer gets to talk directly with the users. I enjoy doing it, very little gets lost in the translation, and more often than not, the end result is a better product.

Here are some screen captures that illustrate your merchandise pricing. As you can see, I couldn't duplicate the discrepancy. If you don't mind, please enter a merchandise product the way it is set up above, then click on the white product panel while making a quote to verify the bracket (check the position of the gold arrow). Let me know the results and we'll go from there.

The only time the program should jump a bracket is when the price for a certain quantity is less in the next higher bracket. But that's always on the way down to the cheaper price, not up to where the item is more expensive.

 

Forum_MercPricing1

 

Forum_MercPricing2

 

 

Why does MF jump brackets, not just for merchandise but also for copies and paper? When I first got into the printing business, I ordered 2,000 #10 envelopes from our favorite vendor. Didn't take long to realize that had I ordered a carton of 2,500 and thrown away the extra box, my total outlay would have been lower. To their credit, the vendor adjusted the price, but I always felt I should have been told about this pricing anomaly when I placed the order.
. . . . .  Hal Heindel